Frequently Asked Questions

Web Design & Development

What kind of support can I expect with your web hosting services?

We provide comprehensive 24/7 support for all our web hosting clients. Our Perth-based team is always available to assist you with any hosting-related queries or issues. Whether it's setup, configuration, or troubleshooting, we ensure prompt and efficient service to keep your website running smoothly. Regular updates and maintenance are part of our service, guaranteeing the security and performance of your website.

Choosing the right plan depends on several factors such as your website's size, traffic, and specific requirements. During our initial consultation, we assess these factors to recommend the most suitable hosting plan for you. Our scalable solutions mean you can start with a plan that fits your current needs and upgrade as your website grows, ensuring you always have the resources you need without paying for extras you don’t.

Our web hosting services stand out due to our partnership with Synergy Wholesale, offering Australian-based servers. This ensures faster website performance and local data storage, crucial for Perth-based businesses and individuals. Our easy-to-use cPanel interface provides efficient website management, and our commitment to security, scalability, and 24/7 local support makes our hosting solution uniquely reliable and user-friendly.

Before beginning any website project we will advise you on the expected timeline. Most of our website projects last between 10-15 weeks, but there a variety of factors that can determine the exact timing.

A domain name is your address on the internet. Have a look at the address of this site '' - this is our domain name.

Web hosting is the service that provides the home for your website. All your files and website structure sit here and say hello to the outside world.

Digital Marketing

Can you help small businesses in Perth with Facebook Advertising on a limited budget?

Absolutely. We understand that budgets vary, and our goal is to provide effective solutions regardless of size. Our team specialises in optimising ad spend to maximise results, ensuring that even businesses with modest budgets can benefit from targeted and impactful Facebook Advertising in Perth. We work collaboratively to find cost-effective strategies that align with your objectives and resources.

Success is measured through a combination of key performance indicators (KPIs) aligned with your business goals. We track metrics such as engagement, click-through rates, conversion rates, and ROI. Regular reports and transparent communication keep you informed about the performance of your campaigns, allowing for data-driven adjustments and ensuring ongoing success in the Perth market.

Our Perth-focused Facebook Advertising service stands out through its tailored approach. We understand the unique dynamics of the local market and leverage this insight to customize campaigns that resonate with Perth's diverse audience. By combining strategic targeting, compelling creatives, and continuous optimisation, we ensure your advertising efforts align perfectly with the specific needs of the Perth consumer.

Facebook Advertising for your Perth business can provide targeted exposure to a local audience, enhancing brand visibility within the community. It allows you to engage with potential customers in Perth, drive local traffic to your physical location or website, and ultimately boost your business's presence in the local market.

Getting started is simple. Contact us through our website, and we'll schedule a consultation to discuss your business goals. From there, we'll create a customized digital marketing strategy that suits your needs, and we can begin implementing the plan to drive results for your business.

Absolutely. We understand that every business is unique. Our team will work closely with you to understand your goals, target audience, and budget constraints. We tailor a digital marketing plan that aligns with your objectives, ensuring a cost-effective and impactful strategy.

The timeline for results varies depending on factors such as the type of service, industry, and competitiveness. While some strategies yield quick results, others, like SEO, require a more long-term approach. We work closely with you to set realistic expectations and provide regular updates on progress.

We use a variety of analytics tools to measure key performance indicators (KPIs) such as website traffic, conversion rates, social media engagement, and ROI. These metrics help us assess the effectiveness of campaigns and make data-driven decisions for ongoing optimisation.

Paid Social Advertising involves promoting your content or products on social media platforms through paid campaigns. It allows you to target specific demographics, increasing the visibility of your brand among potential customers, and driving traffic to your website.

Search Engine Optimisation (SEO) improves your website's visibility on search engines like Google. By optimizing your content, keywords, and technical aspects of your site, SEO helps your business rank higher in search results, driving organic traffic and increasing chances of customer acquisition.

Digital marketing can enhance your brand awareness, drive targeted traffic to your website, generate leads, increase sales, and build lasting relationships with your audience. It provides measurable results and a cost-effective way to promote your business.

Digital marketing involves promoting your products or services through online channels. It's crucial for business success as it allows you to reach a wider audience, increase brand visibility, and engage with potential customers in the digital space.

Yes, we can help you navigate social media advertising, ensuring your ads reach the right audience and contribute to your brand's objectives.

We provide regular updates, keeping you informed about key metrics, trends, and the overall effectiveness of your social media campaigns.

Certainly! We balance organic growth strategies with targeted advertising to optimize your brand's visibility and impact.

We provide regular updates on engagement metrics, allowing you to track the performance of your social media efforts and make informed decisions.

We conduct a thorough analysis to identify where your potential customers are most active, ensuring your presence aligns with their online habits.

We bring together creativity and analytics, ensuring your strategy isn't just visually appealing but also grounded in data for tangible results.

Yes. We can build these services into the project.

Search Engine Optimisation is about getting your site higher in the results on search engines such as Google. We focus on building a site that has the best structure in place to get the best results. All our websites have SEO strategies and fundamentals in place. We also offer ongoing SEO packages.

Branding & Design

Can we request revisions to the initial logo concepts?

Absolutely. We understand that feedback is crucial in the design process. After presenting the initial logo concepts, we encourage clients to provide feedback and request revisions. A specified number of revisions are included to refine the design until it aligns perfectly with your vision.

Upon completion, you will receive the logo in various file formats, including vector formats (AI, EPS, SVG) for scalability without loss of quality. Additionally, we provide raster formats (JPEG, PNG) suitable for web and print use. These files ensure versatility and compatibility across different platforms and applications.

Our logo design process involves thoroughly researching your brand, industry, and target audience. We gather key information to understand your values, mission, and unique selling points. This ensures that the final logo effectively communicates your brand identity and resonates with your audience.

The timeline for logo design can vary based on factors such as complexity, client feedback, and revisions. Generally, it takes anywhere from 4 to 8 weeks to complete a logo design project. This includes initial concept development, client feedback, and finalisation of the chosen design.